منتديات احباب عرب  

العودة   منتديات احباب عرب > منتديات عربية > منتديات الجزائر > nigeria

N1.17bn Fine on MTN, Glo, Etisalat, Airtel by NCC

N1.17bn Fine on MTN, Glo, Etisalat, Airtel by NCC The Nigerian Communications Commission (NCC) Friday came down very hard on key telecommunications operators in the country over poor quality

إضافة رد
 
LinkBack أدوات الموضوع انواع عرض الموضوع
  #1  
قديم 05-12-2012, 01:47 PM
nigery غير متواجد حالياً
 
تاريخ التسجيل: Apr 2012
المشاركات: 4,567
معدل تقييم المستوى: 10
nigery is on a distinguished road
افتراضي N1.17bn Fine on MTN, Glo, Etisalat, Airtel by NCC

N1.17bn Fine on MTN, Glo, Etisalat, Airtel by NCC


The Nigerian Communications Commission (NCC) Friday came down very hard on key telecommunications operators in the country over poor quality of service across networks.

The commission, just like telecoms subscribers, is angry over what looks like an unending trend in poor quality of service across networks and subsequently fined MTN, Etisalat, Airtel and Globacom, a cumulative sum of N1,170,000,000.

According to NCC, the affected telecoms operators had already been informed through letters to their Chief Executive Officers.

A breakdown of the penalties indicates that MTN and Etisalat, will pay N360 million each while Airtel would pay N270 million. Globacom’s Fine is N180 million.

In the letter communicating the penalties to the different operators, which was signed by the Director, Legal and Regulatory Services, Josephine Amuwa, and the Head of Compliance Monitoring and Enforcement, Ubale Maska, the commission said, “all the operators are to pay the penalties on or before May 21, 2012 or be liable to payment of additional N2.5 million per day for as long as the contravention persists.”

The penalties were as a result of the contravention of the provisions of the quality of service regulations by the Nigerian Communications Commission “as the operators failed to meet with the minimum standard of quality of service including the key performance indicators (KPIs).”

According to NCC, it monitored the performance of the operators on the different parameters, in line with the provisions of the regulation, and discovered that operators were in contravention of the provisions.

Paragraph 13 and Sche-dule 3 Paragraph 2 of the Quality of Service Regulation 2012, provides that any company which contravenes the provision will be liable to pay a Fine of N15 million only for each parameter for a service contravened in a particular month, and a further sum of N2.5 million for each parameter for a service for each day the contravention continued throughout the month that is under investigation.

The commission however said that it noted the performances in the months of January and February 2012 as being below the specified thresholds, “but that for the purpose of enforcement of the new Quality of Service Regulations, the Commission took those periods as grace period.”

Monitoring of the quality of service from the different operators in the month of March 2012, NCC statistics in some crucial parameters showed that Call Set-up Success Rate (CSSR) for all operators was 97.07 percent and the Commission’s target was greater than or equal to 98 percent.

Also during the period, Call Completion Rate (CCR) for all operators was 95.78 percent and the commission’s target was greater than or equal 96 percent.

Drop Call Rate (DCR) for all operators was 1.33 percent and the commission’s target was less than or equal to 2 percent.

The statistics showed that the four operators did not measure up to NCC’s target in certain parameters.

Analysts say that the current penalties may signal a new regime of quality of service management in the Nigerian telecommunications industry as promised by the leadership of the commission under its Executive Vice Chairman, Dr. Eugene Juwah

N1.17bn Fine on MTN, Glo, Etisalat, Airtel by NCC


المواضيع المتشابهه:

رد مع اقتباس
إضافة رد


الذين يشاهدون محتوى الموضوع الآن : 1 ( الأعضاء 0 والزوار 1)
 
أدوات الموضوع
انواع عرض الموضوع

تعليمات المشاركة
لا تستطيع إضافة مواضيع جديدة
لا تستطيع الرد على المواضيع
لا تستطيع إرفاق ملفات
لا تستطيع تعديل مشاركاتك

BB code is متاحة
كود [IMG] متاحة
كود HTML معطلة
Trackbacks are متاحة
Pingbacks are متاحة
Refbacks are متاحة


Privacy Policy سياسة الخصوصية |

Sitemap

الساعة الآن 08:51 PM.


Powered by vBulletin™ Version 3.8.7
Copyright © 2018 vBulletin Solutions, Inc. All rights reserved.
SEO by vBSEO